Get the insights you need to boost user efficiency – with our user experience management software
Improve the performance of your SAP software – and your end users – with the SAP User Experience Management application by Knoa. Assess how an application performs for each person – separating real usability issues from opinions – and take corrective action to ensure that you get the full value from your SAP products.
- Monitor user-application interaction and collect contextual information to identify user issues
- Measure software response times to get insight into system issues and their impact on users
- Get reports with immediate, actionable information for closing gaps in efficiency and performance
- Maximize training investment by pinpointing actual training needs
- Provide executives with insight about application usage, adoption, and policy compliance
- Lower end-user support costs and reduce calls to the help desk
Featured Resources
Get Real Performance Insight
Learn more about SAP User Experience Management by Knoa – and how it can help you monitor user performance in your SAP Customer Relationship Management and SAP BusinessObjects applications, as well as the SAP GUI, Web GUI, and portal interfaces.
City of Tacoma: Improving the User Experience
Find out how the City of Tacoma, Washington, is giving its staff members the tools they need to work as efficiently as possible – and to make the best use of taxpayer resources – with the SAP User Experience Management (SAP UEM) application by Knoa.
Zero in on Software Usability Issues
Watch this short video to see how SAP User Experience Management by Knoa can give you the insights you need to separate real issues from user opinions, take quick corrective action – and reduce your costs for implementation, training, and support.
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