Supply Chain Management #SupplyChain

SAP Information Interchange OnDemand

SAP takes care of your business network

From solution experts to integration specialists, our dedicated team of knowledgeable people help set up and operate your business network.

Read "E-Payables 2010: The Strategic Value of Accounts Payable Automation" (Aberdeen Paper) ›

SAP Information Interchange OnDemand delivery guarantees fast solution delivery and assured your business needs are met

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Getting Started

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Onboarding
Connect once, become part of the network, and bring in your own network partners.
- SAP onboarding experts help connect you physically to the business network and set up your message traffic, leveraging your existing SAP-standard interfaces
- We can also assist with onboarding your business partners – and model partner processes for the steadily growing SAP Information Interchange OnDemand repository
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Value-Added Services: Tailor Your Solution to Fit Your Needs
If needed, SAP can provide highly skilled system integrators to harmonize and consolidate interfaces and integrate the processes into your specific SAP landscape.
- Take advantage of our business partner engagement service to onboard your business partners
- Jointly assess the overall project and drive it to a successful completion
- Control sales and marketing now and grow into the rest of the suite over time
- Develop/adapt an engagement scenario according to the service specification document (SSD)
- Support the preparation of master data, information letter, and information package
- Execute the business partner engagement plan
- Monitor the execution, report progress, and track issues
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Ongoing Support and Services: Rest Easy with a World-Class Support Team
Get global, enterprise-class support from one of the world's leading business software companies.
- We deliver clear and comprehensive service-level agreements and compliance with data protection standards worldwide
- You get single-vendor viability and accountability and 24/7 global production support
- A service advisor handles all service-related activities during initial set-up and in the production environment
- The service advisor receives and tracks all new requirements and change requests and provides the implementation schedules
- Monthly reports document service KPIs on system availability, volume statistics, incident statistics, and trend analysis
- Service meetings ensure continuous improvement in efficiency and partnership based on output and performance surveys
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