Make every customer conversation count

Work smarter, sell better, and win more with our on-demand collaborative sales solution – designed for the way you sell today.

• Collaborate effectively with your team in the context of accounts and opportunities
• Harness the collective genius of your sales network to share winning tips
• Manage accounts more efficiently and be informed with less effort

Streamline complex rating and billing processes. Efficiently manage accounting, payments and collections while optimizing financial customer care for high volumes of customers and transactions.

• Rapidly launch new services and cross-promotional bundles, based on advanced analysis and segmentation
• Reduce operational costs by centralizing and consolidating multiple, high-volume billing streams and minimize invoices
• Offer a personalized customer experience based on deep customer insight and real-time access to individual behavior and preferences

The Sales Pipeline Analysis solution empowers your sales department to turn your massive sales pipeline data into higher revenues, more profits and increased sales effectiveness.

• Perform in depth analysis of the sales pipeline at any level of granularity
• Gain instant insight into massive quantities of sales pipeline data
• Get complete and real-time visibility into the sales pipeline

Acquire, grow, and retain profitable relationships more easily with sales solutions for small and medium enterprises.

• Benefit from an integrated business solution that is designed for businesses of your size
• Focus on your business while saving time and systems costs
• Take advantage of tools that help optimize lead management and accelerate your sales cycle

Run your entire enterprise on a single, affordable, cloud-based business management solution – ideally suited for SMEs and subsidiaries of large corporations.

• Accelerate financial, customer relationship, HR, procurement, and supply processes
• Gain timely insights with integrated analytics and reporting
• Access key business functionality anywhere – on a broad range of mobile devices
• Rely on SAP experts to manage and maintain your solution in world-class data centers

Empower your sales team with enterprise mobility. With mobile devices, sales professionals can be prepared for every conversation – with anytime, anywhere access to critical information.

• Get a single, comprehensive view of your sales accounts
• Respond to sales leads and opportunities instantly – wherever you are
• Access, create, and modify sales data quickly and easily

Help channel partners drive indirect revenue, expand market reach, and increase channel productivity with centralized information.

• Motivate partners to market and sell your products and services
• Improve channel sales, marketing, and service processes
• Analyze partner and channel performance to identify and close gaps

Increase profitability, tap into new markets, and strengthen customer loyalty with e-commerce and Web channel analytics.

• Expand your reach by leveraging e-commerce channels in existing and new markets
• Enhance revenue and customer loyalty by providing targeted, personalized offers and experiences
• Reduce sales costs and leverage Internet benefits

Empower account and trade managers with end-to-end support and increased visibility into the entire trade promotion process.

• Fine tune account planning with promotion simulation analysis
• Increase brand awareness and profitability with trade activities
• Understand total trade promotional spending, profitability, and ROI

Manage pricing more effectively, and negotiate more profitable contracts and quotes.

• Gain real-time visibility for better margins across all of your sales transactions
• Manage and update pricing quickly with fewer pricing discrepancies
• Ensure compliance with negotiated prices and terms

Manage the chargeback lifecycle with streamlined processes that provide visibility, so you can eliminate errors, validate claims, and reduce labor costs.

• Recover the difference between your acquisition cost and sales price
• Create contract agreements for multiple manufacturers and users
• Easily reconcile and resolve disputes

Enhance sales with incentive management and commission software that will motivate and help you retain your best employees.

• Easily manage commissions and other incentive compensation programs
• Set targets and monitor actual results against your budget
• Take advantage of flexible administration and reporting capabilities

Bridge the paper to digital divide. Discover the versatility of interactive and electronic forms – and improve adoption and customer satisfaction.

• Reach internal and external users with online interactive forms
• Generate customized forms to meet the specific needs of your business
• Capture and share data while eliminating errors and manual input

Bring speed and predictability to your next Sales implementation with SAP's preconfigured software, services, or both – at a fixed scope and price.

• Deploy quickly – with preconfigured software and predefined services
• Benefit from a predictable implementation time and cost
• Target solution scope to your specific line of business needs
• Integrate seamlessly with other SAP software solutions