Avoid uncollected revenue – while improving customer care – with customer-centric credit and collections processes. Use our software solutions to streamline receivables processes, segment customers to create differentiated financial services, and equip agents to quickly resolve outstanding payments and disputes.
Meet credit and collections challenges head on. Learn how SAP Customer Financial Management can help by giving you a complete picture of your customers – even in your high-volume business. You can accelerate and reduce outstanding customer payments and minimize bad debt for a better cash flow.
Manage payables and receivables with completely automated processes and a full 360° view of each customer’s financial situation. Equipped with current, accurate customer information, agents can respond to questions, avoid disputes, and pave the way to smooth collections and optimal cash flow.
Learn how this telecommunications company improved its collections productivity by 40%. With SAP Customer Financial Management, it adopted a risk measurement and reporting strategy, moved from a monthly to a daily subscriber base reassessment, and drove high-risk customers to lower-cost products. *