Simplify IT with service innovations

Configure the solution with guided tools – and eliminate the need for expensive support.

• Deploy quickly and easily with point-and-click configuration tools built right into the solution
• Follow guided instructions that use business language instead of technical jargon
• Gain maximum flexibility to adapt over time, activating solution elements as you need them

Enjoy high-performance systems access whenever and wherever you need it – with a solution that is managed, monitored, and maintained by SAP.

• Eliminate the need for up-front software and hardware expenditures
• Scale your solution as your business grows
• Reduce your resource costs by eliminating the need to hire additional IT staff
• Ensure access to your system with 24/7 direct support

Leverage comprehensive, task-specific help functionality and community collaboration for knowledge, idea, and experience sharing.

Provide your business users with access to embedded self-help learning that includes context-specific training and documentation.

• Provide task-specific learning and eliminate the need for expensive classroom training
• Include information specific to your business – helping your people ramp up quickly
• Give everyone the tools necessary to help your business thrive

Take advantage of a wealth of intuitive online information and interactive help to guide users through issues.

• Access the knowledge, methods, and documentation you need to learn and use SAP Business ByDesign
• Create personalized content with our comprehensive and adaptable built-in help functions
• Provide access to help options including collaboration windows and support requests

Collaborate and share knowledge with other SAP Business ByDesign users – maximizing your learning and solution proficiency.

• Take advantage of knowledge exchange and shared experiences
• Connect with your peers, other customers, SAP experts, and partners
• Introduce your employees to the greater community for increased business value

Enjoy our on-demand software that is continuously managed by SAP experts in world-class data centers. There is no need for additional IT expenditures.

Let SAP protect your data in highly secure environments that safeguard against both people and nature. Rest easy with security that meets the highest standards.

• Multiple, redundant power sources and Internet connections
• Redundant environmental controls, environmentally friendly fire control, and flood protection
• On-site security, facility, and operations support teams available 24 hours per day
• Audited network security that includes multiple firewalls, advanced intrusion detection, and more

Entrust your data to us, and we'll make sure it's there when you need it. With routine backups and multiple data centers, you'll never lose essential data.

• Rely on ongoing backups of business, process, and configuration data
• Be confident – data is stored locally and in a geographically separate SAP data center
• SAP operates multiple datacenters where data is safe and can be restored in the event of a problem

SAP is committed to third-party validations, standards, and certifications of policies that help to uphold our customers' security, privacy, and data integrity.

SAP Business ByDesign has successfully completed an audit according to the International Standard on Assurance Engagements (ISAE) No. 3402 issued in 2009.

SAP Business ByDesign also successfully completed an SSAE16 audit, a reporting on controls at a service organization that was issued in 2010.

This certifies that SAP Business ByDesign operations are supported by an information security management system to ensure the security of internal processes.

The SAP Business ByDesign solution for small and medium enterprises was recertified by German technical inspection body TÜV as a "TÜViT Trusted Product SOA."