Leverage application lifecycle management that can increase reliability – and help lower TCO

Control all software and configuration changes to your IT landscape with SAP Solution Manager.

• Establish approval processes for change requests, deployments, and analysis
• Maintain solution quality
• Ensure traceability and accountability for changes

SAP Solution Manager can enable you to improve your testing processes.

• Gain a central point of access to the complete system landscape
• Centralize the storage of testing materials and results
• Support cross-component testing

IT service management capabilities supported by SAP Solution Manager can help you manage incidents efficiently and lower support costs.

• Centralize support message handling
• Streamline the management of problems and requests

Leverage diagnostics included with SAP Solution Manager to identify, analyze, and resolve problems more quickly – even in heterogeneous environments.

• Identify performance bottlenecks
• Isolate exceptional situations
• Record activity down to single users or processes
• See changes in your production landscape

Centralize real-time solution monitoring – including business processes and interfaces – and avoid critical issues with SAP Solution Manager.

• Reduce the time and effort involved in system administration
• Monitor intersystem dependencies
• Perform proactive solution monitoring
• Accelerate response time with automatic notifications

SAP Solution Manager enables you to easily define service levels and access automated reports on service.

• Get comprehensive reporting that covers every system in your solution landscape
• Leverage a consolidated report that empowers you to make strategic IT decisions

SAP Solution Manager delivers SAP support services and appropriate service recommendations to help your solutions run better.

• Manage technical risk
• Optimize your solution management
• Gain software correction packages

Streamline system administration with centralized, unified access to all of your SAP technology.

• Trigger administration tasks from a central console
• Execute tasks locally on the appropriate systems