Enhance application lifecycle management (ALM) with IT solution extensions

Improve information visibility by enabling nontechnical business users to maintain product, pricing, customer, and vendor master data within the SAP ERP application.

Measure and improve IT service levels, customer experience, and impact on business revenue by detecting and resolving software issues proactively.

Ensure optimal software performance by load testing application processes to uncover and correct performance issues before applications go live.

Deliver real-time, event-driven job-scheduling and process automation capabilities across distributed and heterogeneous platforms.

Collect the data you need to ensure that your SAP solutions and the people who use them are delivering all the value you expect.

Enhance the productivity of SAP software users – and maximize your SAP software investments – by developing and delivering high-quality user training and support materials.

Verify the readiness of new software with a single, Web-based application that provides every activity essential to quality assurance.

Improve the performance of your business processes – with support for process design, analysis, optimization, and implementation.

Improve process efficiency by pinpointing the root causes of defects, identifying areas for potential improvement, and avoiding potential problems.

• Identify and remedy process weaknesses and bottlenecks
• Drill down into data to discover root causes of specific outcomes
• Gain a holistic view of processes spanning organizational units, job functions, and IT resources
• Stay ahead of developing problems with an efficient early-warning system
• Share process information using clear formats easily understood by stakeholders