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  • "Foster Innovation in the Industrial Machinery and Components Industry" >

    Visualization and digitization are key areas to improve productivity in the industrial machinery and components industry, from engineering and manufacturing to sales and field service. Learn how Caterpillar Global Mining is using SAP 3D Visual Enterprise applications to bring innovation to a mature industry.

  • "Simplify Software Selection and Implementation by Using Best Practices" >

    Learn how the SAP Best Practices family of packages makes SAP Business All-in-One solutions more affordable, more flexible, and able to deliver faster time to value. Discover how the building-block approach of SAP Best Practices lets you address requirements now and as needs change.

  • "REI: Preparing for Future Growth with SAP Planning for Retail" >

    Hear how an end-to-end planning process is helping REI, a pioneer in using the SAP Planning for Retail application. Learn how to define budgets and produce real-time information for better planning and decision making. Plus, hear about new strategies for location and merchandise planning integration.

  • "Power Smart Business Operations with Real-Time Process Intelligence" >

    Learn how SAP Operational Process Intelligence software, powered by the SAP HANA platform, provides visibility into and control over processes and relevant information. Discover how to use this control to make better operational decisions and respond quickly to threats and opportunities.

  • "Starbucks - Making Each Connection Unique" >

    Starbucks makes millions of connections every day, but each one is unique. Hear how Starbucks ensures that everything they do honors that uniqueness - from their commitment to the highest quality coffee to the way they engage with customers and communities. And hear how the SAP ERP Human Capital Management solution has helped them on their journey.

  • "Solution in Detail: Public Sector: Multichannel Customer Service" >

    Learn how SAP software can help public sector companies delight the empowered customer.

  • "SAP's Vinay Iyer Interview on 21st Century Business News Report on Customer Loyalty " >

    SAP has been selected to appear on 21st Century Business, an award-winning international television series. SAP's Vinay Iyer and Anthony Leaper explain how businesses can turn customers around by focusing on delivering consistently delightful customer experiences every time a customer engages with them.

  • "Transform Your Business into the Customer-Centric Enterprise" >

    Put your customer at the heart of your business. Use your existing SAP software investments and the SAP Customer OnDemand solution to guide your prospects through the complete customer journey. Hear SAP customers describe how their marketing, sales, and customer service organizations are becoming more customer-centric and delivering better results.

  • "Solution in Detail: Public Sector: Multichannel Customer Service" >

    Learn how SAP software can help public sector companies delight the empowered customer.

  • "The Big Data Imperative: Why Information Governance Must Be Addressed Now" >

    With the age of Big Data upon us, data governance has changed from a long term nice-to-have to an an immediate must-have. Read Aberdeen research for the details. (Aberdeen, 2012).

    Premium Content

  • "Agent Desktop Optimization" >

    Learn about the business processes and technologies that top-performing businesses use to empower their agents with relevant, timely information through their desktops. (Aberdeen, 2012).

    Premium Content

  • "Auto Club Group " >

    Find out how the Auto Club Group, parent organization to nine AAA clubs, turned to SAP Claims Management and SAP Consulting when it needed better claims management. SAP offered an integrated solution for faster, streamlined first-notice-of-loss intake, boosting customer satisfaction.

  • "Partnering with SAP Custom Development" >

    SAP offers a comprehensive portfolio of flexible development and support services that can help partners better serve their customers. Learn more about the services and engagement models partners can use to help customers succeed while increasing revenues and mitigating project risk.

  • "Meet the Needs of the Modern Customer: From Real Time to Right Time" >

    Customers have a wealth of devices and information at their fingertips, making them more powerful than ever. Meeting expectations is no longer enough; you need to exceed them in every interaction. Discover how the power of real-time interactions can help transform your sales and service operations into the "right-time" business for your customers.

  • "Capgemini Hiring Manager Portal Uses Duet Enterprise to Streamline Hiring Process" >

    Find out how the Capgemini Hiring Manager Portal is a business package designed to help companies streamline the hiring process.

  • "Solution in Detail: Retail: Planning for the Retail Customer" >

    Learn how SAP software can help retailers put their customers at the center of their planning activities.

  • "The Social Customer Engagement Index 2012" >

    Read about the results of the third annual survey conducted by Social Media Today with more than 500 firms on customer engagement via social media. The foreword is by Paul Greenberg. Brent Leary and Becky Carroll will lead you through the analysis and findings.

  • "TELUS" >

    Read how Canadian telecommunications company TELUS is offering creative price plans for a diverse customer base with the SAP Convergent Charging application.

  • "Manage Your Trade Spend Effectively" >

    Hear how Ateeco Inc, the maker of Mrs. T's Pierogies, improved gross profit and significantly reduced overspend by streamlining its trade promotions processes. The company saw a 3% improvement in gross profit over operating plan, and increased incremental sales by an average of 10% per promotional event.

  • "Ministry of Railways" >

    With more than 72,000 km of railway, China has one of the largest railway transport networks in the world. When the country’s Ministry of Railways undertook the monumental task of modernizing its paper-based ticketing system, it chose software from Sybase, an SAP company.

 

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