Get a complete picture of your customers and your business performance – with our retail solutions

Connect your global network of retail partners and improve supplier relationship management – with our collaborative sourcing, buying, and manufacturing software.

• Enrich supplier relationships with improved performance and risk management
• Develop strategic sourcing and contracting – and identify more opportunities to save
• Plan product creation – from design and component sourcing to quality management
• Effectively collaborate with vendors across ordering, invoicing, and payment processing

Maximize efficiency, responsiveness, and service levels across your retail business – with our customer-driven supply chain management (SCM) software.

• Gain greater forecast accuracy and optimize inventory – for higher customer satisfaction
• Improve service levels, hone brand strategy, and easily comply with vendor restrictions
• Deliver products on time and on promise – how, when, and where customers want them
• Reduce operational expenses and find new ways to minimize transportation spend

Serve a new generation of shoppers that expects a unified customer experience across in-store, online, mobile, and social media channels.

• Maximize visibility across all channels to better understand customer needs
• Ensure customers can buy from almost anyone, anywhere, at any time
  
• Build customer and brand loyalty on a personal, one-to-one basis

Better manage your most important asset – your people – with streamlined HR processes, improved talent management, powerful workforce analytics, and more.

• Attract, hire, and train the right talent for your business – and measure employee success
• Leverage your best people where you need them most by managing your workforce in real time
• Identify workforce trends at an early stage to predict employee demands
• Empower your staff with self-service access to business content, applications, and services

Improve all aspects of your retail organization's financial health – from smarter accounting to a faster close – with our financial management solutions.

• Boost financial results and return on capital employed (ROCE)
• Use real-time insight to effectively manage risk and compliance
• Generate rapid, accurate reports and achieve a faster financial close
• Reduce the cost of finance as a percentage of your revenue

Transform your IT department into a strategic, valuable, and cost-saving business partner – with our information technology solutions for the retail industry.

• Accelerate IT delivery cycles and facilitate business innovation
• Design and adapt processes to meet your unique business needs
• Improve the ratio of IT budget to company revenue
• Reduce the cost of system maintenance, upgrades, and operation
• Detect, assess, and effectively mitigate risks – faster

Bring speed and predictability to your next implementation with SAP’s preconfigured software, services, or both – at a fixed scope and price.

• Rely on a predictable implementation time and cost
• Integrate seamlessly with your existing SAP solutions
• Benefit from a targeted scope defined by your business needs

Thrive and survive in the competitive retail market with our software for SMEs. Leverage integrated, affordable solutions that can help you achieve a fast ROI.

• Capture spontaneous customer demand with improved forecasting
• Boost stock productivity with supply chain and demand planning
• Shorten inventory cycles with corresponding reductions in stock