Outplay the competition with our applied analytics solutions for the telecommunications industry

Grow market and customer wallet share with real-time business insights and a better understanding of subscribers . Our applied analytics solutions for telecommunications can help you offer the right products and services to the right customers, make smarter, faster decisions – and improve the profitability of your offerings and partners.

  • Increase customer satisfaction and retention with the right offers at the right time
  • Get real-time visibility into profit drivers across multiple dimensions – for improved margins
  • Enhance supply chain responsiveness and gain visibility into supplier performance
  • Accelerate decision making and productivity with anytime, anywhere access to key data

 

Customer using a tablet, representing effective use of analytics for telcos
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T-Mobile employees analyzing customer data in near real-time analysis

T-Mobile: Delivering Stellar Customer Service

Hear how this telecommunications giant is analyzing massive volumes of customer data – 150 times faster.* T-Mobile is using the SAP HANA application to better understand its customers with real-time insights, drive effective and targeted marketing, and deliver exceptional customer experiences.

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Managers using a profitability management application

Improve Customer and Service Profitability

Maximize profitability across your enterprise with activity-based costing and automated, driver-based cost allocations. Our profitability and cost management applications can help you set tariffs and justify rate increases, improve vendor management, retain profitable customers, and more.

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Telco executives discussing spend performance

Better Manage Supplier and Vendor Spend

Uncover new ways to save, leverage your buying power, and make the most of your supplier relationships. Our spend analytics application can help you efficiently track, measure, and improve your procurement performance – for significant savings and a serious competitive edge.

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Applied Analytics Solutions for Telecommunications

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*All implementation results are for informational purposes only and the examples provided while based on actual SAP customers' experiences do not represent commitments or guarantees by SAP and/or its partners. Actual pricing, costs, and implementation results may vary, based on customer-specific requirements and needs. The only warranties for SAP products and services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional warranty.